#Jack in box apply online professional#

Even the man in the store had his own experiences. Im putting in this review because this isnt the first time shes done this to us.

#Jack in box apply online professional#

Rocio’s attitude clearly effects her whole staff and her lack of professional (yes in a Jack in the Box) trickles down to her employees. I cant believe I’ve spent so much time on this already but we love Jack in the Box, this location is close to out house and so convenient. To be honest all this for some dinner is ridiculous. She offered us a chocolate cake but we declined. It all seemed okay and my burrito in a bowl was good. Yes in checked it for any abnormalities because its 2020. Thats when I decided to go on here and put in the complaint. We waited for a little bit for her to get the number and it was to a person named Ruby with a 480 area code. She then offered to get the number to the person he was asking for said she would go get it and then personally make the food and apologized. It wasnt until he started speaking to her in Spanish that she calmed down. The manager did not have a name tag but she claimed her name was Rocio, she was still speaking to my husband rudely and asked him what the problem was. I called it while they were talking and sure enough, their phone started ringing. Everyone knows the number at the top of the receipt is to the store. In the end they got his order wrong too.) When the manager came up to the counter my husband asked for the GM’s number or someone of authority over her as well as the store number she gave him the store number and said the number on the receipt was the number to the person he was asking for. (There was another customer in the store, an older gentlemen and he shared with me that he always has problems getting his order wrong. My husband asked her again to speak to the manager and asked is she going to ignore me too? (The manager was standing at the fryer) She heard him say that and immediately turned around and came up to the counter very aggressively and in a loud voice tried to address the complaint. My husband heard (because he speaks spanish as well) and asked the girl “what did she say” the girl responded with “oh i didnt hear her”. The manager on site told the girl in spanish to give him the store phone number. He answered her question and asked for the phone number to the main person in charge. My husband asked to speak to the manager and the girl ignored his request by asking a question. We went back in and the location the girl i spoke to on the phone was still very rude. You could hear the manager yelling something in the background and they said to come back. I called right back and the girl was rude. We called over the the location to let them know and they answered the phone, let it stay quiet and hung up on me. It tasted so much like chemicals, I couldn’t believe it. We had asked for some salsa and added it to the burrito in a bowl. You could tell this was intentional because the fold if the paper was on the bottom of the burger. Literally one bun, the bottom bun was missing. When we opened the packaging for the double jack there was only 1 bun. On todays visit we ordered a double Jack combo, a ultimate breakfast sandwich combo and a meat lovers burrito combo without the tortila. Every single time we visit there is something wrong with the food. On numerous occasions we have visited this Jack in the box. This complaint is about the staff as well as the food.